Support
We're here to help
Questions, account issues, or feedback about the JetQuest iOS app? Reach out anytime.
Contact Support
Email us directly
The fastest way to get help is by email. We typically respond within one business day.
info@jetquest.netAccount
Delete your account or data
You can request account deletion at any time. To permanently delete your account and associated data, email us at info@jetquest.net with the subject "Delete my account" from the email address on your account. We will process your request within 30 days and confirm once completed.
Common Issues
Troubleshooting tips
- Make sure your app is updated to the latest version from the App Store.
- Check that your device has a stable internet connection.
- Force-close and reopen the app if a screen seems stuck.
- Restart your device if you experience persistent crashes.
- If a trip or booking isn't showing, verify you're signed in with the correct email.